Help & Support Center
Find answers, guides, and support for any CARAVAN service — all in one place.
Popular Resources
Top FAQs
How do I create an account?
Click the "Sign In" button in the top right corner, then select "Create Account" and follow the simple registration process.
How do I cancel my booking?
Visit our Cancellation Policy page for detailed information about cancellation fees and timelines for online orders.
Is my personal information secure?
Yes, we use bank-level encryption to protect all your personal and payment information. Your data is completely secure with CARAVAN.
How can we help?
Email Support +250792888573For urgent help, use live chat or call any time.
For documentation and guides, see our Privacy Policy or Cancellation Policy.
For documentation and guides, see our Privacy Policy or Cancellation Policy.